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ABOUT US AT THE RSPCA

The RSCPAHuddersfield, Halifax, and Bradford District Branches works to promote kindnessand support to prevent cruelty to animals throughout the Calderdale &Kirklees area.

All monies raisedthrough this eBay store will help rehabilitate and rehome the animals in ourcare. Thankyou for your support.

Delivery

Generally, we try topost items the same day or within 2 days of payment. Parcels will only beposted Monday to Friday.

For items up to 2kgRoyal Mail is used

Heavier items will beposted via Evri or Parcelforce 48 hr. The invoice will show the shipping costswhen sent, once the item has been ‘won'

For internationalorders, please contact us prior to paying as we endeavour to use the bestservice possible for you to get the best price.

Combined postage isavailable on request.

RETURNS

If for any reason youare unhappy with your purchase, please message us via eBay. We allow 30 daysfrom the receipt of the item for the buyer to initiate the returns process.Once we have received the item, we will process a full refund.

If however items arereturned showing signs of wear or damage, then a refund will not be made.

QUESTIONS

Questions about anyproduct listed will only be answered Monday to Friday. This eBay shop is closedon weekends.

PLEASE NOTE

It is the buyer'sresponsibility to pay for returns postage unless the item is damage or not asdescribed.

TO RETURN AN ITEM

1.Find theitem in purchase history in ‘My eBay'

2.Selectreturn this item from the more actions drop down menu.

3.Dependingon the item you purchased you'll be automatically directed to either the eBayreturns process or contact seller.

Items can be collectedfrom our RSPCA donation Hub, Moldgreen, HD5 8HE.

CUSTOMER SERVICE

We endeavour to answerall queries within 24hrs

Any other information or queries, email us inthe first instance or contact us on 01484 502710 between the hours 8am – 4pmMonday to Friday