CHRISTIAN LOUBOUTIN Women's
New with box, dust bag Please
wedge patent leather pink 100 heel sandals
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***Please read before purchase***
Common questions asked with answers below:
*Most frequently asked from UK customers*
Q (UK): Today is Friday, I want my order received Tomorrow which is a Saturday because I have a flight to catch …
A (UK): If you are in UK and require urgent tomorrow SATURDAY delivery, please contact support prior purchase, or immediate after you paid. As UK standard next day delivery is weekday only. Additional Saturday postage will be provided if possible (Authentic guarantee shipping excluded).
*Most frequently asked from INTERNATIONAL customers (UK exclude)*
Q (international): will I receive the order by XX date?
A (international): international shipping speed depends on courier with (which is a little out of my control), estimated shipping date is available on clients' site depending on location.
Q (international): Do I pay additional import fee when parcel arrive at custom?
A (international): No additional fee required when parcel arrive at custom. All payment cleared when you complete purchase here with
*** for ALL customers ***
-Q1: is item authentic/genuine?*
A1: all apparel lux item we sell is GENUINE and authentic!!!
-Q2: does item come with original purchase receipt?
A2: unfortunately original purchase invoice will not be included when send out.
-Q3: need help with sizing?
A3: please contact support for sizing if doubt.
-Q4: any support after purchase?
A4:*** have an issue? please do not hesitate to contact support for assistance ***
-Q5: does shoe come with its brand box?
A5: YES they do (otherwise stated!); please kindly note that BOX may have minor dust or minor mark due to storage and transit.
-Q6: does shoe come with dust bag?
A6: Most lux footwear comes with its brand dust bag. If in doubt, please contact support prior purchase.
————— authentic guarantee—————
-Q12: can sandals/ loafers/ flats/ boots/ formal shoes go through authentic guarantee service?
A12: not all item are eligible for the service due to policy, the policy applies on sneakers only
-Q13: is fast shipping applied to authentic guarantee service?
A13: shipment time Not guaranteed. Shipping speed depending on carrier DPD, usually takes three days to receive after seller dispatched.
—————UK buyer —————
-Q7: how much is UK DOMESTIC shipping fee if I buy 1 or 2 item, is shipping fee combined?
A7: UK domestic Royal Mail special next day delivery if your item purchased is over 150 GBP, will cost 11.6 GBP or 16.6 GBP depends on weight. Purchase 2 items or more on the same day, combined shipment available. Partial refund on Postage will be offered if have been overcharged.
—————International buyers —————
-Q8: how much is international shipping fee if my address if outside UK?
A8: global shipping service is provided by . Fee vary and can be seen on buyer's end on item page.
-Q9: how long it will take for international delivery outside UK?
A9: global shipping service is provided by . Estimated delivery date can be seen on buyer's end on item page.
-Q10: I am international buyer, how does global shipping service work?
A10: global shipping process: seller ship item to UK office, then UK office ship internationally to buyer.
-Q11: I am international buyer, my tracking has not moved for a while, is it lost or what?
A11: due to global shipping is provided by , please kindly refer to agent customer service if your parcel has not moved for a while; inform them that your item has not been received for support of refund or etc.
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